The Certificate of Performance in Desktop Support Technician I provides students with an introductory level of study in administering and supporting computers and operating systems. This curriculum includes hands-on experience in virtual environments that simulate real-world scenarios in the installation, administration, and troubleshooting of computer hardware and software. This pathway includes preparation for industry-recognized certifications geared towards preparing students for a successful career in IT roles that are vital for building, protecting, and maintaining information and technology assets.