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Field Support Technician - Dimming

Field Support Technician - Dimming

at Leviton Manufacturing Company Incorporated

San Diego, CA

Posted: 8-16-2024

Information Technology and Computer Science

Ï

$75,000/year

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About this Career

Computer User Support Specialists

Skills

Technical Services, Voltage, Oscilloscope, Positivity, Microsoft Office, Professionalism, Critical Thinking, Writing, Building Codes, Electrical Wiring, Customer Service, Troubleshooting (Problem Solving), Construction, Sales, Sales Engineering

Job Description

Field Support Technician
  • Dimming 3.6 3.6 out of 5 stars San Diego, CA $70,000
  • $80,000 a year
  • Full-time Leviton Manufacturing 421 reviews Job Company Profile insights Find out how your skills align with the job description Licenses Do you have a valid Driver's License license? Yes No Skills Do you have experience in Technical sales ? Yes No Education Do you have a High school diploma or GED ? Yes No Job details Here's how the job details align with your . Pay $70,000
  • $80,000 a year Job type Full-time Location San Diego, CA Benefits Pulled from the full job description 401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance Show more chevron down Full job description
About Leviton:
At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and
ANTICIPATE
what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world.
Overview:
The Electrical Field Support Technician is responsible for addressing compatibility issues of various residential electrical dimmer products in the field. They will work in unison with our sales, engineering, quality, and technical service teams to perform on-site troubleshooting, diagnostics, and repair or replace. As the face of Leviton to the customer, a professional attitude and positive demeanor must be displayed.
Responsibilities:
Primary liaison between customer and engineering to address compatibility issues with electrical products Quickly assess compatibility issues at a site and provide feedback to engineering for immediate resolution Work closely with our sales organization to identify new construction applications and preemptively test and verify our technology Generate technical reports for each field visit Create a knowledge base of common compatibility issues Maintain professional business relationships with clients, electrical installers, distributors, and vendors as a representative of
Leviton Qualifications:
Excellent trouble-shooting skills, ability to analyze a problem and apply critical thinking to solve Comfortable working on a construction site Comfortable working with line voltage (120/240Vac) Able to work with an oscilloscope and other instrumentation A versatile and service-oriented mindset A good understanding of safety guidelines Familiar with building codes, Compliance & Standards, and electrical wiring Ability to work in a highly confidential work environment, and the ability to interpret a variety of instructions furnished in written, oral, diagram, or other form factors Strong oral and written communication skills Proficiency with the
Microsoft Office Suite Education & Experience:
Must have a minimum of a High School diploma with experience in the electrical field. A Technical Associate degree or Bachelor of Engineering / Technology degree is preferred Minimum two years of experience in a field technician-related role with electrical products Electrical wiring installation experience a plus Prior experience working on a new residential construction site is a plus Customer service/ technical sales experience a plus
Travel:
Up to 80% travel Must possess a valid US driver license
What We Offer:
Comprehensive benefits include: Medical, dental, and vision insurance programs 401K plans with employer-matching contributions Tuition reimbursement PTO Paid holidays Volunteer time off For more information about benefits, please go to: https://careers.leviton.com/benefits Leviton is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The future looks brighter than ever. Join our team now!
Salary Range:
Pay:
$70,000.00
  • $80,000.
00 per year
Hashtags :
#LI-AS1, #LI-Remote If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Other Job Posting Details

Salary

Minimum

Maximum

$70,000/yr

$80,000/yr

MINIMUM EDUCATION LEVEL

High school or GED

MINIMUM YEARS EXPERIENCE

2