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Desktop Support Technician Technical Diploma
Desktop Support Technician Technical Diploma
at Waukesha County Technical College
Milwaukee Catalog
Desktop support technicians are among the first ones called when a technology problem arises with an employee’s computer or a company’s network. They provide remote or on-site support, troubleshooting and problem-solving. Develop skills in hardware/software installation and configuration, troubleshooting and problem resolution, customer support and networking fundamentals.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for: Milwaukee, WI
Entry
Median
High
Salary
Hourly Wage
$43,000
$57,350
$81,990
$20.67
$27.57
$39.42
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