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IT Help Desk Support Specialist Diploma
IT Help Desk Support Specialist Diploma
at Milwaukee Area Technical College
Milwaukee Catalog
Prepare for industry-sought certifications including CompTIA’s A+, Network+, Security+ and Mobility+ Device Administrators (iOS, Android, and Windows), Microsoft Certified Professional in Windows Desktop, Microsoft Enterprise Desktop Support Technician (MCITP), Apple OSX Certified Support Professional (ACSP), HDI-SCA, HDI-DST and ITIL Foundation. Employment opportunities are expected to increase about 23% in Wisconsin, and 19% nationally between 2014 and 2024. You can earn the Level 2 - Service Center Technician, Microsoft Enterprise Desktop Support Specialist, and Service Center Technician certificates on the way to completing this diploma. Your credits can be applied to completing the IT Computer Support Specialist associate degree.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for: Milwaukee, WI
Entry
Median
High
Salary
Hourly Wage
$43,000
$57,350
$81,990
$20.67
$27.57
$39.42