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IT Help Desk - Certificate of Achievement
IT Help Desk - Certificate of Achievement
at Henry Ford College
Detroit Catalog
Provides students with the skills to necessary for an entry-level position as a IT Help Desk or Computer Support professional. All of the courses in this certificate can also be applied to required course courses in the Associate of Applied Science degree in Network Administration and Associate of Applied Science degree in Cybersecurity for students wishing to continue their education. This certificate also prepares students for multiple IT industry certifications.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for: Detroit, MI
Entry
Median
High
Salary
Hourly Wage
$36,100
$58,820
$84,420
$17.36
$28.28
$40.59