Insight Global Lead HVAC Technician in Denver , Colorado Job Description We are looking for an experienced and skilled Lead HVAC Technician to join our team. The ideal candidate will oversee HVAC installations, maintenance, and repairs, ensuring high-quality service and customer satisfaction. Below is a list of day to day responsibilities.

Key Responsibilities:

Service Call Management:

Respond to a heavy workload of service calls in a professional manner.

Customer Communication:

Communicate effectively with customers regardless of their level of technical knowledge. Explain the cause of their problem and the remedy; if the problem has not been repaired, offer an explanation of the situation and recommended next steps.

Troubleshooting:

Follow and utilize troubleshooting guides to identify problems in a short period of time. Use proper tools and instruments while troubleshooting.

System Checks:

Consistently check system operations, safety, and limit controls before leaving job locations. Ensure customers questions and concerns have been addressed before leaving the work site.

Collaboration:

Incorporate solution techniques to assist other service representatives and help resolve issues and customer problems.

Scheduling:

Schedule arrival and departure with customers. Communicate tactfully to offer suggestions if system problems are caused by the customer. Demonstrate the ability to determine priorities based on a call schedule, respond to inadvertent interruptions, carry proper tools and materials, and schedule vehicle maintenance.

Documentation:

Promptly and accurately complete all required paperwork. Complete service reports daily and obtain customer signatures on all service reports. Keep supervisors and managers informed of new developments, changes, or customer complaints.

Professional Development:

Sign up for memberships and technical organizations to improve knowledge and skills. Keep technical knowledge current regarding equipment and concepts by reading applicable manuals.

Mentorship:

Teach and help other technicians through issues over the phone or in person. Take ownership of projects and assist the service supervisor and service manager with maintaining ongoing projects. This position pays $40-55/hr We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . To learn more about how we collect, keep, and process your private information, please review

Insight Global's Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5+ years of commercial HVAC maintenance experience Universally EPA Certified Ability to troubleshoot HVAC components with built up systems and package units, which may including cooling towers, control systems, boilers and other systems HVAC and controls experience Demonstrated commercial expertise in boilers, chillers, pneumatic controls, digital controls and packaged HVAC equipment Ability to read electronic schematics 2-year Technical Degree/Certification or High School diploma/GED required + equivalent work experience - Experience leading teams Pneumatic controls experience VRV or VRF experience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].