My Path
>
Training
>
IT Support Professional - Certificate of Proficiency
IT Support Professional - Certificate of Proficiency
at Cuyahoga Community College
Cleveland Catalog
Students will be prepared with the knowledge and skills essential for a career as an entry-level service technician. They will be prepared to service computers and peripherals by discovering how to install, configure, diagnose, repair, upgrade, and maintain microcomputers. Skills acquired will assist students in preparing to take industry A+ Certification exams. A+ Certification is an industry-recognized credential that distinguishes one as a knowledgeable service professional.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for: Cleveland, OH
Entry
Median
High
Salary
Hourly Wage
$38,460
$55,030
$80,480
$18.49
$26.46
$38.69