['Colliers', '3.8', 'Technical Support Specialist', 'Tampa, FL', 'Apply on employer site', '']['Make your next move an expert one.', '\nAt Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.', '\nWhy Colliers?', '\nOur enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.', '\n•This position is a hybrid role based out of our Tampa Office•', '\nAbout you', "\nYou're a technology specialist with solid experience providing IT support to identify, communicate, and resolve end user issues. Aside from your technical prowess, you bring a positive, customer-centric approach to your work, whether it's providing desk side/phone support to staff in remote office locations, assisting with local area network operations, or escalating IT tickets to specialized teams to resolve. You're always looking for ways to learn and expand your knowledge and expertise by participating in technology implementations, assisting with corporate software and hardware deployments, and working alongside the End User Computing and Infrastructure teams.", '\nIn this role, you will…', '\nProvide comprehensive IT support, including troubleshooting hardware and software issues, managing Office 365 accounts, and supporting Office applications for end users.', '\nCollaborate with the End User Computing and Infrastructure teams to ensure smooth technology operations and deployments.', '\nUtilize your advanced technical skills to support both Windows and MacOS systems effectively.', '\nDemonstrate exceptional communication skills while interacting with clients and colleagues, delivering excellent customer service at all levels of the organization and with external partners.', '\nTake initiative and exercise good judgment when escalating IT tickets or situations for resolution, contributing to the overall efficiency of IT support operations.', '\nWhat you bring...', '\n3-5 years of IT support experience.', '\nExperience supporting Windows and MacOS operating systems.', '\nAdvanced software and hardware technical skills.', '\nProficiency in troubleshooting and managing Office 365 accounts, along with supporting Office applications.', '\nExceptional communication skills, both verbal and written.', '\nFlexibility in work schedule; must be able to work overtime when needed.', '\nA+ Certification and ITIL Foundations Certification.', '\nKnowledge of Change Management Processes.', '\n#LI-Hybrid', '\n#LI-ML1', '\nMake your next move an expert one and ', 'join us ', 'as we lead the industry into the future.', '\nDirect applicants only please, no agencies.', '\nColliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact ', '[email protected]', '', 'Base pay range', 'The minimum salary is $44K and the max salary is $59K.', '$44K - $59K', '/yr (Glassdoor est.)', '$51K', '/yr Median', 'Tampa, FL', 'If an employer includes a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our ', ' page.', 'Company overview', 'Size', '10000+ Employees', 'Founded', '1898', 'Type', 'Company - Public', 'Industry', 'Real Estate', 'Sector', 'Real Estate', 'Revenue', '$1 to $5 billion (USD)', 'Colliers ratings', '3.8', '73 %', 'Recommend to a friend', '80 %', 'Approve of CEO', 'Jay Hennick ', '735 Ratings', 'Career Opportunities', '3.6', 'Comp & Benefits', '3.2', 'Culture & Values', '3.6', 'Senior Management', '3.4', 'Work/Life Balance', '3.5', 'Colliers reviews by technical support specialist', 'Pros', '"', 'Awesome culture with very supportive managers and coworkers.', '" (', 'in 5 reviews', ')', '"', 'Motivating work environment and helpful colleagues', '" (', 'in 5 reviews', ')', 'Cons', '"', 'Below market pay, Difficult Coworkers, No Accountability from Management', '" (', 'in 7 reviews', ')', '"', 'To many managers, lack direction, and pointless meetings.', '" (', 'in 5 reviews', ')', '"', 'Worst company ever, when trying to advice my manager, she threatened to throw me out of the window in many occasions!', '" (', 'in 3 reviews', ')', 'Colliers benefits', '3.5', '3 Ratings', 'Employee benefit reviews', 'Most commented', 'Health Insurance', '(36 comments)', '"A variety of plans available, but some are expensive with low coverage "', 'Vacation & Paid Time Off', '(16 comments)', '"Good time off policy but hard to take advantage due to amount of work"', '401K Plan', '(12 comments)', '"401k is matched and suitable "', 'Sep 10, 2024', 'Former Senior Vice President in Minneapolis, MN, Minnesota', 'Great benefits and health plan options', 'Aug 11, 2024', 'Former Employee in Austin, TX, Texas', 'Flexible vacation, good benefits and possible to work from home', 'Jul 30, 2024', 'Former Vice President in Los Angeles, CA, California', "Health insurance is available for the brokers/IC's, but high cost. 100% passed through."]