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A+ Certified PC Repair Technician
A+ Certified PC Repair Technician
at Community College of Baltimore County
Baltimore Catalog
Possible career opportunities for those with a CompTIA® A+ certification include entry-level positions such as Computer User Support Specialist, Computer Technician, Desktop Support Technician, Field Service Technician, Help Desk Support Technician, and System Support Technician. Tasks associated with these positions include: answering user inquiries regarding computer software or hardware operation to resolve problems; diagnosing and troubleshooting hardware, software, and connectivity problems; installing, upgrading, and repairing hardware and software; and training users in the proper use of hardware or software. These tasks may be performed in person or remotely. This career requires continued training and education. This program prepares students to take the CompTIA® A+ exams and for a career in computer support. Learn how to identify computer problems and repair them. Develop the skills to build and configure hardware, install and update software, and maintain computer networks. Work in a variety of settings in public and private business sectors. Successful candidates must be self-motivated, independent learners, detail-oriented, and have strong analytical skills, the ability to take direction, and the ability to work both independently and as a team member.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for: Baltimore, MD
Entry
Median
High
Salary
Hourly Wage
$40,980
$60,160
$97,750
$19.7
$28.92
$46.99
Admissions
Strong computer skills; strong analytical skills; and access to the Internet to complete assignments