Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. May analyze or recommend commercially available software.

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Computer User Support Specialists

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Active Listening

Active Learning

Critical Thinking

Decision Making

Learning Strategies

Monitoring

Operations Monitoring

Problem-Solving

Reading Comprehension

Service Orientation

Social Perceptiveness

Speaking

Systems Analysis

Teaching

Time Management

Troubleshooting

Written Communication

Computer User Support Specialist

Computer User Support Specialists | SkillUp Coalition

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Computer User Support Specialists

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What careers could come next?

Computer Network Support Specialists$68k/year

Computer and Information Systems Managers$164k/year

Computer Systems Analysts$102k/year

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