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Computer Support Technician
Computer Support Technician
at Sinclair College
Ohio Catalog
Computer Support Technicians provide first-level support for users on computers, software, mobile devices, and other devices connected to a network. Students will learn to provide technical support and problem-solving of operating systems, computer networks, and software applications, and will utilize interpersonal communication and customer service fundamentals. Students will have the opportunity to earn A+ certification, Microsoft Office Specialist (MOS) certifications, and customer service certification in specific courses in the curriculum.
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Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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Entry
Median
High
Salary
Hourly Wage
$37,690
$59,240
$97,020
$18.12
$28.48
$46.65
Admissions
While not required, students will have the opportunity to earn A+ certification after completing CIS 2731, Microsoft Office Specialist (MOS) certifications after completing BIS 1230 and BIS 1260, and customer service certification after completing BIS 1400.
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