<p>The IT Technician program prepares students for entry-level positions in computer retail, helpdesk, system administration, computer application installation, and technically oriented administrative roles. Many of the courses also help prepare students for industry-recognized certification examinations.</p>

IT Technician - Certificate of Achievement | SkillUp Coalition

IT Technician - Certificate of Achievement

Sierra College

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Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.