<p>This program prepares students for their role as a modern systems support technician in businesses where they are expected be responsible for much more than just fixing computers. In addition to a firm basis in computer hardware and software skills, students will gain technical proficiency in operating systems, networking, and cybersecurity, while also learning how to communicate with and support users in a business environment.</p>

Computer Information Systems: Computer Systems Support Certificate | SkillUp Coalition

Computer Information Systems: Computer Systems Support Certificate

Schoolcraft College

Technology 15-1232.00

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.