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IT Support Technician - Diploma
IT Support Technician - Diploma
at Minnesota State College Southeast
Minneapolis Catalog
In the IT Support Technician program at Minnesota State College Southeast, you will learn to meet the challenges of an ever-changing computer-networking environment. Demand for network technicians is high and should continue to grow as firms invest in newer, faster technology and mobile networks. At MSC Southeast, students are trained in designing, planning, implementing and managing network systems with an emphasis on a "hands-on" applied approach to learning. The hands-on approach stressed throughout the program adds a dimension necessary to acquire practical troubleshooting skills to function efficiently in this complex computer field. The 32-credit IT Support Technician diploma includes 8 credits of general college education and 24 credits of technical coursework. Hands-on computer experience covers MS Workstation, PC Hardware Support, Microsoft Server/Enterprise, Wireless Communications, Fundamentals of Security, and more. Coursework is available 100% online, offering maximum flexibility. Upon graduation, you will be ready to begin a career in this high paying, in-demand field.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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Entry
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High
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Hourly Wage
$45,960
$59,870
$83,400
$22.1
$28.78
$40.1