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IT Networking and User Support Certificate
IT Networking and User Support Certificate
at Middlesex Community College
Boston Catalog
The IT Networking and User support certificate prepares students for entry-level IT support and networking support positions. The program helps students learn to assist IT organizations in connecting with their customers, either inside or outside the organization. Skills covered include solving problems with hardware and software, assisting users in the use of applications, and providing education to users on various IT issues. The IT Networking and User Support certificate will provide an entry point for students who want to start in or transition into the IT support industry.
Leads to
Costs
Takes
Example Career
Network and Computer Systems Administrators
Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
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Entry
Median
High
Salary
Hourly Wage
$63,860
$103,710
$146,550
$30.7
$49.86
$70.46