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Information Technology Support College Credit Certificate
Information Technology Support College Credit Certificate
at Miami Dade College
Miami Catalog
Training in this program include computer repair and installation, troubleshooting operating systems, understanding the foundations of networking technologies, and providing excellence in customer service. Students who complete this program will have the necessary training to sit for the CompTIA A+ Certification Examination. Areas of study include:
- Computer Operating Systems
- Computer Essentials and Support
- Network technologies
- Supporting Microsoft Clients
- IT Help Desk Support
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for:
Entry
Median
High
Salary
Hourly Wage
$33,040
$51,650
$85,220
$15.89
$24.83
$40.97