<p>For businesses with a technology-rich work environment to succeed, they must have highly skilled employees to provide technical support to their workforce. These employees must be well-versed in a broad range of IT concepts, including software, databases, web and multimedia, hardware, and networking.
The Information Systems Support one-year certificate is designed to expose you to this breadth of technical skills and prepare you for a successful career in tech support. It also serves as a stepping-stone to the&nbsp;<a href="https://www.lorainccc.edu/it/hardware-maintenance-and-information-systems-support/associate-of-applied-science-in-electronic-engineering-technology-computer-maintenance-and-networking/">Associate of Applied Science in Electronic Engineering Technology, Computer Maintenance and Networking major.</a>&nbsp;</p>

Information Systems Support One-Year Certificate | SkillUp Coalition

Information Systems Support One-Year Certificate

Lorain County Community College

49-2022.00 image 0

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.