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Desk Side Support Certificate of Achievement
Desk Side Support Certificate of Achievement
at Kalamazoo Valley Community College
West Michigan Catalog
This certificate of achievement is taught in a hands-on environment to prepare students to provide computer support, troubleshooting, and security services for PC hardware and software, and installation and management of operating systems, computer components, and peripheral devices. Students also learn network installation, configuration, and support along with the ability to provide assistance with word processing, spreadsheet, database, and presentation software.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for:
Entry
Median
High
Salary
Hourly Wage
$35,450
$56,800
$84,320
$17.04
$27.31
$40.54