Throughout a 12-week instructor-led, live virtual training curriculum, students will obtain contextualized, in-demand IT support skills and connect with hiring partners to start their career in Technical Help Desk, IT Support, and related technology roles. Successful students will earn the CompTIA IT Fundamentals and CompTIA A+ certifications, learn modern business communication, and creative job search skills. Students meet each Monday, Wednesday, and Friday from 9:30a-4:30p ET and participate in engaging, live virtual training sessions with an instructor and their peers. 
The remainder of the week is reserved for one-on-one tutoring and mindset coaching, study groups, self-paced interactive learning, practice exams, and more. Students will take the certification exams during the program and may be eligible for exam retakes should they need an additional attempt. More than 20 partner technology organizations actively source graduates for relevant IT support and technical help desk roles. The TechWorks employer partner network consists of some of the largest IT staffing and consulting companies in the US, including TEKSystems, Robert Half International, and Insight Global. After the program, students may continue to receive on-going, relevant job leads for open IT positions.