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I.T. Helpdesk and Cybersecurity Operations
I.T. Helpdesk and Cybersecurity Operations
at Inver Hills Community College
Minneapolis Catalog
The 18-credit I.T. Helpdesk and Cybersecurity Operations certificate program provides you with the knowledge and skills you need for employment in entry-level IT positions that support security operations center and technology end-users You will learn the essential components and function of hardware and software systems used in modern businesses as well as analysis techniques used in security operations centers.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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Entry
Median
High
Salary
Hourly Wage
$47,850
$64,070
$94,660
$23.01
$30.8
$45.51