<p>The help desk support technician certificate&nbsp;prepares students to become&nbsp;help desk support technicians, which may serve a variety of industries.&nbsp;</p>

Help Desk Support Technician CCC | SkillUp Coalition

Help Desk Support Technician CCC

Hillsborough Community College

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Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.