<p>The&nbsp;<strong>Help Desk Short-Term Technical Certificate</strong>&nbsp;provides students with&nbsp;the skills to enter a new job field or advance in their current one. Short-Term Technical Certificates consist&nbsp;of three to seven courses that can be completed in a year or less. To receive a Certificate of Completion, students must complete the required courses with a cumulative GPA of “C” or better and complete an application for the certificate.</p>

Help Desk Short-Term Technical Certificate | SkillUp Coalition

Help Desk Short-Term Technical Certificate

Edison State Community College

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Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.