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Certificate of Achievement for IT Technician Pathway
Certificate of Achievement for IT Technician Pathway
at East Los Angeles College
Los Angeles Catalog
The IT Technician Pathway: Stage I Computer Retail Sales and Support Certificate of Achievement is the first stage of the statewide IT Technician pathway and prepares students to develop their fundamental IT Technician Skills. While completing coursework in customer service, communication, Microsoft Office, and information systems coursework, along with earning the CompTIA A+ industry certification, students gain practical experience as they learn how to succeed in an IT retail environment.
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Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for:
Entry
Median
High
Salary
Hourly Wage
$36,580
$57,890
$94,920
$17.59
$27.83
$45.63
Admissions
Admissions Eligibility:
- High School Diploma or Equivalent: Persons who possess a high school diploma or its equivalent and meet the basic eligibility requirement for admission to any public California two-year community college.
- Non-High School Graduates or Equivalent: Persons who do not possess a high school diploma or its equivalent but who meet additional criteria are also eligible for admission if in the judgment of the College Admissions Officer they are capable of profiting from the instruction offered.
- Persons who are eighteen (18) years of age.
- Persons who are apprentices, as defined by Section 3077 of the California Labor Code.
- Persons in grades K-12, under special circumstances.
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