<p>Students earning the Information Technology Technical Support Certificate are able to apply fundamental concepts of IT support including networking, operating systems, system administration, troubleshooting and customer service, IT automation, and network security. Students upon completing this program are prepared to fill entry-level positions in IT support or continue their education in the field of technology. This program also prepares the student for the CompTIA A+ exams. Students earning this certificate will also earn Google IT Support Professional Certificate.</p>

Information Technology Technical Support Certificate of Achievement | SkillUp Coalition

Information Technology Technical Support Certificate of Achievement

De Anza College

15-1232.00 image 0

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.