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Information Technology Technical Support Certificate of Achievement

Information Technology Technical Support Certificate of Achievement at De Anza College

Information Technology Technical Support Certificate of Achievement

at De Anza College

San Jose Catalog

Students earning the Information Technology Technical Support Certificate are able to apply fundamental concepts of IT support including networking, operating systems, system administration, troubleshooting and customer service, IT automation, and network security. Students upon completing this program are prepared to fill entry-level positions in IT support or continue their education in the field of technology. This program also prepares the student for the CompTIA A+ exams. Students earning this certificate will also earn Google IT Support Professional Certificate.

Leads to

$79.6k careers

Costs

$1k

Takes

8 Months
CareerOneStop Logo

Example Career

Computer User Support Specialists

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Conventional
Realistic
Investigative

Showing wage data for:

Entry

Median

High

Salary

Hourly Wage

$42,610

$79,600

$135,270

$20.49

$38.27

$65.04

Who do I Contact?

21250 Stevens Creek Blvd.
Cupertino, CA 95014

Quick Facts

Location:  Cupertino, CA

Type:  Short-term training 7+ months

Format:  In-Person

Hours:  Part-time

Age:  18 and up