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Help Desk Support, OSA
Help Desk Support, OSA
at Collin College
Dallas Catalog
The Help Desk Support Occupational Skills Award (OSA) at Collin College is a 12-credit-hour program designed to equip students with the essential skills required for entry-level positions in IT support and help desk environments. The curriculum focuses on troubleshooting and resolving computer and software issues, preparing students to assist users effectively in various organizational settings.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for:
Entry
Median
High
Salary
Hourly Wage
$37,690
$59,240
$97,020
$18.12
$28.48
$46.65
