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Desktop Support Technician Certificate
Desktop Support Technician Certificate
at College of Lake County
Chicago Catalog
This certificate prepares students for desktop support and customer support jobs. It prepares the student for the A+ Certification (PC- Technician) test and the Microsoft Desktop Support Technician Certification tests. These two certifications are useful in obtaining an entry- level job in the Information Technology field.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for:
Entry
Median
High
Salary
Hourly Wage
$36,580
$57,890
$94,920
$17.59
$27.83
$45.63