My Path
>
Training
>
Information Technology Support Specialist, C.C.C.
Information Technology Support Specialist, C.C.C.
at College of Central Florida
Central Florida Catalog
This certificate will prepare students for various positions in the information technology field, especially related to IT support specialist, IT technician, and help desk entry positions. Students will learn how to best utilize technical skills and ability in analyzing, assessing, diagnosing, and troubleshooting hardware, software, network, and other desktop issues. The courses in this certificate program are also part of the Associate in Science in Computer Information Technology. After receiving their certificate, students are encouraged to continue their education by completing the courses in the A.S. degree.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for:
Entry
Median
High
Salary
Hourly Wage
$36,030
$48,200
$77,610
$17.32
$23.17
$37.31