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Google IT Support Professional Certificate
Google IT Support Professional Certificate
at City University of New York
New York City Catalog
The Google IT Support Certificate is a hands-on, online program designed to prepare beginner learners for entry-level jobs in IT support upon completion of the certificate. The program was developed by Google and covers the fundamentals of IT support, including troubleshooting, customer service, networking, operating systems, system administration, and security. Classes will be held online via Google Classroom. Students will interact with a Google-certified instructor as they navigate through the course modules and sections.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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Entry
Median
High
Salary
Hourly Wage
$36,580
$57,890
$94,920
$17.59
$27.83
$45.63
Admissions
No experience is required to get started. Beginner level; no prerequisites