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IT Help Desk Technician
IT Help Desk Technician
at Choice Career Tech
Eastern Kentucky Catalog
As the first-tier level of support, help desk techs answer telephone calls and electronic messages from people experiencing issues with the operation of one or more computers. They may be employed by a private enterprise and serve specifically the employees of the company, which requires deep familiarity with the company’s chosen operating systems and any proprietary software applications.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for:
Entry
Median
High
Salary
Hourly Wage
$36,580
$57,890
$94,920
$17.59
$27.83
$45.63
Admissions
Applicants should schedule an appointment with an admissions representative. After completing the application, the admissions representative will assist you in a tour of the school and provide information on tuition, payment options, and resources available while assisting you with your career choice. The enrollment agreement is a separate document that will be reviewed with each individual student. Choice Career Tech does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, or disability.