<p>The Desktop Support Technician Certificate prepares students by developing the extensive technical knowledge and troubleshooting skills needed to provide Information Technology (IT) services to companies through help desk support.</p>

Networking Infrastructure Technology Desktop Support Certificate | SkillUp Coalition

Networking Infrastructure Technology Desktop Support Certificate

Cascadia College

15-1232.00 image 0

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.