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Career and Technical Certificate in Help Desk

Career and Technical Certificate in Help Desk at Bossier Parish Community College

Career and Technical Certificate in Help Desk

at Bossier Parish Community College

Louisiana Catalog

The Career and Technical Certificate in Help Desk provides core knowledge in troubleshooting basic computer software problems, developing soft skills, and working as an entry-level IT professional. Students receiving this certificate will be able to troubleshoot and correct computer problems on remote computers and successfully communicate with clients. The core content knowledge is applicable to not only Help Desk operations but to those working in a small business where these skills would be valuable.

Leads to

$49.1k careers

Costs

$1.7k

Takes

4 Months
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Example Career

Computer User Support Specialists

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Conventional
Realistic
Investigative

Showing wage data for:

Entry

Median

High

Salary

Hourly Wage

$33,610

$49,070

$77,850

$16.16

$23.59

$37.43

Who do I Contact?

6220 E. Texas Street
Bossier City, LA 71111

Quick Facts

Location:  Bossier City, LA

Type:  Short-term training 0-6 months

Format:  In-Person

Hours:  Full-time

Age:  18 and up