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Technical Support Technician Certificate of Completion
Technical Support Technician Certificate of Completion
at Bellevue College
Seattle Catalog
The Technical Support Technician Certificate of Completion teaches skills used in entry-level positions in fields such as desktop support. Desktop support duties include the daily operation and support of computers across local area networks, application-level technical assistance to end-users, and the creation of written documentation. Technical classes in the certificate map to industry-standard certification tests from CompTIA. Job titles include IT Specialist, Desktop Support Specialist, Computer Technician, Computer Support Specialist, Help Desk Analyst, Technical Support Specialist, and Computer Specialist.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for:
Entry
Median
High
Salary
Hourly Wage
$50,850
$73,180
$115,810
$24.45
$35.18
$55.68