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Application and Desktop Support Specialist Certificate of Achievement
Application and Desktop Support Specialist Certificate of Achievement
at Bellevue College
Seattle Catalog
The Application& Desktop Support Specialist Certificate of Achievement exposes students to the skills used in entry-level positions of technical support. Technical support duties include the daily operation and support of computing across local area networks, application-level technical assistance to end-users, and the creation of written documentation. Technical classes in the certificate map to industry-standard certification tests including CompTIA A+, CompTIA Network+, CompTIA Security+, and a portion of the Cisco CCNA. Job titles include IT Specialist, Desktop Support Specialist, Computer Technician, Computer Support Specialist, Help Desk Analyst, Technical Support Specialist, and Computer Specialist. A portion of this certificate can be stacked into the Associate of Arts-Transfer of Information Technology and BAS in Cybersecurity.
Leads to
Costs
Takes
Example Career
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Showing wage data for:
Entry
Median
High
Salary
Hourly Wage
$50,850
$73,180
$115,810
$24.45
$35.18
$55.68