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Information Technology Service Management

Information Technology Service Management  at Anne Arundel Community College

Information Technology Service Management

at Anne Arundel Community College

Baltimore Catalog

IT service management (ITSM) describes the strategic approach to design, deliver, manage and improve the way businesses use information technology. ITSM supports a service throughout its lifecycle, from service management to change management, problem and incident management, asset management, and knowledge management.

Leads to

$59.2k careers

Costs

$2.3k

Takes

4 Months
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Example Career

Computer User Support Specialists

Conventional
Realistic
Investigative

Showing wage data for:

Entry

Median

High

Salary

Hourly Wage

$37,690

$59,240

$97,020

$18.12

$28.48

$46.65

Admissions

To graduate with a certificate, students must have demonstrated eligibility for ENG 101 or ENG 101A. Refer to Academic Regulations on Graduation Requirements.

Who do I Contact?

101 College Parkway
Arnold, MD 21012

Quick Facts

Location:  Arnold, MD

Type:  Short-term training 0-6 months

Format:  Online

Hours:  Full-time

Age:  18 and up