In this hands-on course with a particular focus on CompTIA A+ certification exam preparation, you'll gain the needed knowledge of basic computer hardware and operating systems. You'll cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and preventive maintenance, and you'll learn elements of customer service and communication skills necessary to work with clients. With 70 percent hands-on and 30 percent lecture, you will gain valuable experience and insight into the field of computer repair and acquire the skills necessary to become a first-rate computer technician.