<p>​The PC Support Certificate program at American River College is designed to equip students with the essential skills and knowledge required for entry-level positions in information technology support. The curriculum emphasizes the use and maintenance of microcomputer hardware, software, and network connections within contemporary business environments. Students will engage in coursework that includes configuring, utilizing, and troubleshooting major hardware components, various operating systems, and applications in both standalone and networked settings. Additionally, the program covers all objectives of the CompTIA A+ certification exam, preparing students for this industry-recognized credential.</p>

PC Support Certificate | SkillUp Coalition

PC Support Certificate

American River College

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Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.