IT Support Technician 4.4 4.4 out of 5 stars Kokomo, IN 46901 • Hybrid work Local Candidates Only Hybrid -

Remote and Onsite Work Primary Purpose:

IT Support Tech with focus on networking and systems support. Group Policy and Active directory planning, setup, management Understand Microsoft server licensing with applying keys, determining CALs required. Understand importance of backups and ability to maintain the backup environment Ability to physically lift/mount network and server equipment while working in IT rooms that do not have ideal spacing for accessing equipment Review ticket ahead of job date to ensure all proper materials are received and perform pre-configurations Complete thorough documentation of system configurations Schedule jobs with customers and meet their available dates/hours (Some jobs may require early start times or after normal hour workdays) Coordinate with Software/Hardware Vendors to install or migrate their products between servers Ability to coordinate with TELCOs and ISPs to coordinate new installations and porting accounts to install new

VOIP/ISP

integrations Timely and accurate updates to ticket notes for work performed, travel information, and equipment/materials used Requirements Proficient in computer/printer setup to install new equipment at customer location and transfer files, software, and settings to new devices A remote-equipped home office is needed for this role Familiar with using hand tools and small power tools Familiarity with network to perform basis setup / management of routers/switches/Access Points Identifying and configuring equipment that needs to be integrated/configured from a server or control computer Familiar in Windows Server Operating Systems Understand Microsoft server licensing with applying keys, determining CALs required. Understand importance of backups and ability to maintain the backup environment Ability to physically lift/mount network and server equipment while working in IT rooms that do not have ideal spacing for accessing equipment We are a small company based in Princeton, IN, and we work as a tight-knit team. We enjoy a relaxed, business casual work environment. We are looking for someone in the Kokomo area to work with our clients there. Health Insurance, 401K, Paid Time Off and other benefits are available. Apply to this job posting, and let us see if we are the right fit for you!