Service Technician 3.0 3.0 out of 5 stars United Ag & Turf NE, LLC in Hicksville, NY 11801 Hiring Bonus - $2,500 paid on date of hire and $2,500 paid on 6-month anniversary. United Ag & Turf NE is a John Deere Dealership with multiple locations across Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island and New York. United Ag & Turf NE serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf NE strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation. Purpose Independently performs complex diagnostics, mechanical repairs and maintenance work on customer agricultural, compact construction, and turf equipment. May require some direction or guidance from the Service Manager, Service Advisor, or Shop Foreman. Responsibilities Performs diagnostics and repairs on John Deere equipment and technology Diagnose and troubleshoot issues related to diesel engines, ensuring timely and effective repairs Mentors Service Technician Trainees and Service Technicians Accountable for billable time and assigned work orders Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information May participate in Service EDUCATE Training programs required for the development of skills and knowledge Operates and maintains vehicles, tools and heavy equipment required to perform job responsibilities Maintains a clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments Maintains current knowledge of John Deere and competitive products Experience, Education, Skills and Knowledge Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred Strong knowledge of diesel engine systems and components, with the ability to perform complex repairs Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment Experience operating vehicles, tools, and equipment for diagnostic purposes Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred Experience working cooperatively in a team environment Experience communicating effectively verbally and in writing Must have an adequate toolset to perform job responsibilities High School Diploma, GED, or equivalent experience required; Associates degree preferred

Job Type:

Full-time Pay:

$20.00 - $40.00 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance

Schedule:

Monday to Friday Weekends as needed

Experience:

Diesel engine repair: 1 year (Required) Mechanical knowledge: 2 years (Required)

Work Location:

In person