INFORMATION TECHNOLOGY SPECIALIST III

(NETWORK/TELECOM/WIRELESS) (CLASS

CODE 0177

)  Salary $78,024.00 Annually Location New Orleans, LA Job Type Probationary Job Number 11225/0177NTW Department Chief Administrative Office Opening Date 01/31/2025 Closing Date Continuous Kind of Work Highly responsible technical work of a specialized nature in the maintenance, support, and administration of local, wide area and wireless networks. Work is focused on the development, maintenance and optimization of wireless (includes but not limited to microwave and WiFi) and data networks.

Work also includes:

Assisting in the implementation and management of LAN/WAN and wireless networks. Presenting reports on performance at the manager, and executive levels. Standardizing all incident identification, tracking, and reporting procedures. Analyzing system faults and troubleshooting and running diagnostic tests on operating systems and hardware to detect problems. Reviewing and preparing documentation for systems, tests, and production. Performing adds, moves and changes to the Cisco network infrastructure including routers, switches, firewalls and wireless devices. Performing adds, moves changes and maintain Cisco VoIP system including voice messaging. Conducting regular and periodic maintenance on network infrastructure to ensure smooth and efficient operations of the network and that maximum network availability is maintained. Continually drafting and maintaining documentation for all tasks performed. Ensuring project schedules and performance requirements are met. Maintaining inventory and documentation of all deployed equipment. Related work as required.

Note:

Employees in this classification may work a fixed or rotating shift, Saturdays and emergencies. Employees in this classification are considered essential and must report to work in declared emergencies. Minimum Qualifications

EITHER:

A Bachelor's Degree inputer science, Computer Information Systems (CIS), Geographic Information Systems (GIS), engineering, telmunications or a closely related field from an accredited college or university• AND two (2) years of progressively responsible experience in network and wireless management and optimization. Work must have included switching and routing, radio frequency design and optimization, and capacity planning.•

OR:

Six (6) years of progressively responsible experience in network and wireless management and optimization. Work must have included switching and routing, radio frequency design and optimization, and capacity planning. A résumé must be submitted to the hiring agency prior to appointment into this classification.•Prior to appointment, the hiring agency is required to verify education claimed by the applicant to qualify for this classification. If selected for hire, the applicants must provide original documents of their qualifying credentials and resume to the hiring agency prior to their start date in this job classification. •Hiring rate will be contingent upon an assessment of the candidate's verified experience, knowledge, and possession of related certifications. This position requires a one year probationary period. Kind of Examination A rating of training and experience, weighted 100%. All related previous experience will be considered for qualification purposes, however, credit on the rating of training and experience will only be given for related experience gained within the last ten (10) years. This is an original entrance examination. General Information

THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT

(504) 658-3516 OR

TTY/VOICE AT

(504) 586-4475 or (504) 658-4020.

DOMICILE REQUIREMENTS FOR EMPLOYMENT

Domicile requirements are currently waived for the purpose of application. However, all new full-time employees hired into this classification on or after January 1, 2013 must be domiciled in Orleans Parish within 180 days of hire. Airport and public safety employees are excluded from this provision. Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to for this position and discuss your need for a domicile exception during the interview process.

DOMICILE REQUIREMENTS FOR EMPLOYMENT

(SEWERAGE

AND WATER BOARD

): Domicile requirements are currently waived for the purpose of application•. Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33:4076). •Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to for this position and discuss your need for a domicile exception during the interview process.

BACKGROUND CHECK

The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successfulpletion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.

APPLICATIONS

Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement. All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement.

PAPER APPLICATIONS

must be submitted on the official application form

AND MUST BE RECEIVED IN THE DEPARTMENT OF CITY CIVIL SERVICE, 1340 POYDRAS STREET, SUITE 900, NEW ORLEANS, LOUISIANA, BEFORE THE CLOSE OF BUSINESS ON THE FINAL FILING DATE. DELAY IN THE MAIL

The Department of City Civil Service cannot be responsible for failure of the applicant to receive an admission slip to an examination or for failure of the Department to receive material mailed by the applicant. Applicants should notify the Department of City Civil Service in writing of any address changes The minimum age limit is 18 years for any class of work requiring hard physical labor, operation of or proximity to hazardous machinery, exposure to hazardous chemicals, or participation in any other processes or procedures which are prohibited or limited by the Louisiana State Child Labor Law.

WORKING TEST PERIOD

Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year.

SUBSTANCE ABUSE TESTING

The City of New Orleans has aprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and/or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their working test period. For further information, see Civil Service Rule V, Section 9.

A MEDICAL EXAMINATION

is required for all original entrance probationary appointments to ACTIVE classifications, and may be required for re-employment, promotions and/or transfers.

A MEDICAL

SCREENING, which may result in a medical examination, is required for all original entrance probationary appointments to non-active classifications.

GOOD MORAL CHARACTER

is required of all applicants. Any applicant may be disqualified if his/her character or past employment record is found to be unsatisfactory as determined by the Department of City Civil Service. Forgery, misrepresentation of facts, or cheating on examinations is punishable by disqualification, fine and other penalties.

IMPORTANT

Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination. In lieu of such license, the Department of City Civil Service may require that applicants have some form of picture identification.

VETERANS PREFERENCE

On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. To obtain credit, this form must be submitted with the required proof (at the minimum, a DD214) before the final filing date.

HIGH SCHOOL DIPLOMA AND GENERAL EQUIVALENCY DIPLOMA

(GED) must be issued by a state Department of Education or an institution recognized by a state Department of Education. Certificates ofpletion, high school diplomas and GED from institutions not recognized by a state Department of Education, and high school diplomas from foreign countries are not acceptable.

ACCREDITED COLLEGES AND UNIVERSITIES

An accredited college or university is an institution that is accredited as a college or university by an organization that is recognized by the USDE (United States Department of Education). College diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (naces.org).

EXPERIENCE

Applicants will not receive credit for unpaid work unless specified on the job announcement. Partial credit only will be given for related part time employment. Civil Service reserves the right to determine which degrees, education, or other credentials are related or closely related. Experience credit will be granted for related provisional appointments (internal applicants).

PROFESSIONAL ADMINISTRATIVE EXPERIENCE

The Civil Service Department defines this experience as experience gained in a position that required a Bachelor's Degree upon entrance.