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Clinical Administrative Coordinator - National Remote
at UnitedHealth Group
Posted: 4-11-2025
Remote
Healthcare
$53,092/year
Apply to this job
You’ll be taken to a third party website to find the job application. You got this!
EDUCATIONAL BENEFITS
Tuition Reimbursement
OTHER BENEFITS
401 K Retirement Plan, Healthcare
EDUCATIONAL BENEFITS
Tuition Reimbursement
OTHER BENEFITS
401 K Retirement Plan, Healthcare
About this Career
First-Line Supervisors of Office and Administrative Support Workers
Skills
Customer Service, Internet Services, Management, Administrative Functions, Communication, Case Management, Nursing Home Care, Health Policies, Microsoft PowerPoint, Rehabilitation, Leadership, Medicare, Talent Management, Verbal Communication Skills, Detail Oriented, Long Term Acute Care, Microsoft Outlook, Information Privacy, Organizational Skills, Microsoft Excel, Coordinating, Multitasking, Medical Terminology, Self-Motivation, Peer Review, Quality Improvement
Job Description
- Caring. Connecting. Growing together.
- The
- Clinical Administrative Coordinator
- will be responsible for managing various administrative and coordination tasks to support efficient inpatient admissions, post-acute case management, and ensure compliance with healthcare standards.
- from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- + Oversee the management of building inpatient admissions and post-acute cases, ensuring that the admissions process is efficient and that turnaround times are met + Handle incoming clinical records by reviewing, organizing, and attaching them to the associated inpatient case in a timely manner + Respond to incoming calls, providing exceptional customer service, and directing inquiries to the appropriate department or individual as needed + Manage appeals oversight for the Quality Improvement Organization (QIO) and health plan, ensuring all procedures are followed according to regulatory and company standards + Initiate peer-to-peer reviews with healthcare providers to discuss patient cases and ensure appropriate care is provided + Prepare and send out initial Notice of Medicare Non-Coverage (NOMNC) packets and process incoming packets, maintaining compliance and proper documentation + Maintain oversight of regional emails and faxes, ensuring timely and accurate responses to all communications + Manage Prior Authorization intake for Skilled Nursing Facilities (SNF), Long-Term Acute Care Hospitals (LTACH), Acute Inpatient Rehab (AIR), and other services as needed + Perform any additional duties assigned by UM support leadership, which could include administrative tasks, reporting, or participating in special projects You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- + High School diploma/GED or equivalent years of experience + Must be 18+ years or older + 1+ years experience in a customer service role using computers and multi-line telephone system + Experience using multiple screens to look up information + Experience with office products (Word, Excel, Microsoft outlook, PowerPoint and Teams) + Ability to work full time from Friday to Monday OR Saturday to Tuesday, between the hours of 6am - 8pm PST •
Preferred Qualifications:
- + 6+ months of experience working in a healthcare environment + Health Insurance experience + Knowledge of Medical Terminology
Telecommuting Requirements:
- + Ability to keep all company sensitive documents secure (if applicable) + Required to have a dedicated work area established that is separated from other living areas and provides information privacy + Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
- Soft skills:
- + Excellent verbal communication and organizational skills + Self-motivated + Attention to detail + Ability to multi-task and work under pressure
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $16.
Application Deadline:
- This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.
Other Job Posting Details
Salary
Minimum
Maximum
$35,110/yr
$69,098/yr