Endpoint Administrator 4.0 4.0 out of 5 stars 401 Thomas Run Road, Bel Air, MD 21015 Posting Category Full-Time Staff Starting salary range $73,941-$96,124 Faculty Position (if applicable) About Harford Community College Harford Community College (HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we're committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website . Affirmative Action and Equal Employment Opportunity Statement Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and

ADA/ADAA

employer that values, embraces, and supports diversity in the College community. Benefits Excellent benefits package, including 2 weeks paid college break, 15 days of sick leave, 18 days paid vacation and 3 personal leave days. Eligible for health, vision and dental benefits, flexible spending accounts, identity theft plan, and legal benefit plan. Receive paid basic life & long-term disability insurance; employee paid supplemental life insurance available. Participation is required the mandatory retirement plan & two optional retirement plans are available (403b with match after 1 year & 457b). Receive paid basic life & long-term disability insurance. Tuition waiver for HCC classes and tuition reimbursement are also available! Job Description The Endpoint Administrator is responsible for managing the college's multi-platform endpoint management systems. These responsibilities include operating system and application packaging and deployment, configuration and patch management, and remote and security management. Managing and supporting these systems involves day-to-day administration, coordination, and operation. The Endpoint Administrator will also interface with IT department staff and users to determine campus support needs. Serves as the primary technical lead and provides advanced technical support and administration for the college's multi-platform endpoint management systems. This is accomplished by developing an in-depth knowledge and understanding of the software and services and how they impact college IT support efforts and initiatives. This would also include implementing and configuring the software and systems, documenting and managing security and changes per college guidelines, and coordinating support efforts with vendors, college IT support staff, and other stakeholders. Support IT staff with special projects by gathering relevant information, conducting research, preparing reports, and analyzing Endpoint Management Systems and Windows Operating Systems. Provide leadership to IT staff serving as secondary support for Endpoint Management Systems. Participate in department meetings, proactively manage security risks, and implement responsive solutions. Assist in developing implementation strategies for new tools and methodologies. Lead the evaluation and testing of tools, processes, and technologies, and deliver results and recommendations to leadership. Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement. Applicants must be currently authorized to work in the United States, as the College does not offer Visa sponsorship for this position Required Education High school diploma/GED Required Experience A minimum of 4 years of current experience in Endpoint Administration within an enterprise environment . Required Knowledge, Skills, & Abilities Expertise in configuring, upgrading, patching, and maintaining an IT systems/asset management software, including deploying and managing client agents. Proficiency in creating and interpreting reports within Help Desk Ticketing Systems. Skilled in configuring, upgrading, and patching remote support and endpoint protection systems. Experience coordinating server hardware and operating system upgrades. Knowledge of administering cloud-based digital signage systems. Ability to research, test, and implement new Windows OS versions while addressing end-of-life scenarios. Proficiency in applying NIST guidelines to harden Windows operating systems and maintain security standards. Skilled in developing and managing endpoint patching procedures for operating systems and third-party applications. Expertise in creating, testing, and deploying automated Windows desktop images and designing automated software upgrade and troubleshooting processes. Strong documentation skills for patch management, OS upgrades, and system troubleshooting. Preferred Qualifications Familiarity with A+ , Net+ and Trellix Experience working in enterprise or educational environments with large-scale device management. SQL and Powershell scripting Expertise with

KACE SDA/SMA

systems Associate degree in Computer Information Systems Hours per Week 40 - 100% General Weekly Work Schedule Monday to Friday, 8:30 a.m. to 4:30 p.m Posting Detail Information Posting Number 2024-189FSFA Number of Vacancies 1 Open Date Close Date 02/03/2025 Open Until Filled