Dental Assistant Coordinator 3.8 3.8 out of 5 stars 4 Atlantic Street SW, Washington, DC 20032

Description:

Are you excited about a new opportunity? Do you have a passion for providing high quality medical assistance and patient support? Are you mission-driven to help improve health and eliminate inequities in health outcomes in under-resourced communities in DC? Well, look no further! At Community of Hope, we have worked diligently to improve health and end family homelessness to make Washington, DC, more equitable. We believe everyone in DC should have access to good healthcare, a stable income, and home, and hope! If you are ready to make a positive difference in the community, this position is for you! At COH, we strive for: Caring for Families. Improving Lives.

Leading Change Our Approach and Values :

We care for families by providing direct services with a focus on prevention, healing, and wellness. We improve lives by building on families' strengths , honoring their choices, and taking a whole-family, multi-generational approach. We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities. We embrace the diversity of our community , welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity. We strive for excellence in all that we do, implement evidence-based practices, measure our outcomes, and use this knowledge to continuously strengthen our work.

Position Summary:

The Dental Assistant Coordinator supports the recruitment, training, and oversight of the team of Dental Assistants as well as ensuring that dental equipment and operatories are maintained to ensure safety and compliance with health care regulations. This individual will also assist the dentists with providing efficient, high quality dental care through direct chairside assistance. This is a full-time position reporting directly to the Director of Health, and is responsible for the supervision of Dental Assistants and externs. The pay rate for this position ranges between $28.84 - $31.25 per hour and the offer amount is determined by the candidate's education, qualifications, and experience. Indeed provides their own estimated salary calculator and is not affiliated with COH's range.

Highlighted Duties and Responsibilities:

Performs regular maintenance to ensure proper functioning of digital x-ray and sterilization equipment. Maintains equipment warranty and maintenance logs alongside the Dental Practice Manager. Maintains daily log of in-coming and out-going dental lab cases. Stocks the dental operatory, checks expiration dates of all dental materials, and maintains the dental emergency kit. Handles all technical and/or mechanical issues related to dental equipment repairs. (e.g. Henry Schein, Benco). Works closely with the Dental Director to manage dental supply orders for Marie Reed Health Center and Conway Health & Resource Center and remain within or below required budgets allotted for each dental clinical site. Works closely with IT Department to troubleshoot digital x-ray or dental software technical difficulties as needed. Manages radiation badges on a quarterly basis for dental team, ensures that badges are worn by dental assistant and results reviewed on a quarterly basis. Maintains materials safety data sheets (MSDS) both electronically and on paper. Serves as an infection control officer by implementing and adhering to OSHA infection control standards. Assists the Dental Director in developing and coordinating a rotation schedule for Dental Assistants, Dental Hygienists, and Dentists and ensures sufficient coverage. Requests Temporary assistants for sufficient coverage when dental assistant coverage is inadequate at Marie Reed Health Center and Conway Health & Resource Center. Ensures proper training of Dental Assistants regarding four handed chair-side assisting, EMR documentation and suctioning technique. Develops procedures for set up, clean up, restocking, and other clinic processes. Participates in leadership team, staff and department meetings as necessary. Monitors the Dental Assistant EHR queues for timely completion. Assists with daily huddles and managing optimal patient flow. Provides four handed chair side dental assistance during restorative, endodontic, periodontal, prosthodontic, and oral surgery procedures. Greets patients in waiting area and escorts patients to the operatory. Prepares patients for examination and treatment by reviewing and recording medical history and vital signs. Ensures informed consent for treatment is obtained and recorded in the dental electronic medical record. Makes chart entries under the direction of the Dentist and/or Dental Hygienist and ensures completion of forms and necessary signatures. Serves as a patient advocate by ensuring that patients feel comfortable before, during and after dental treatment. Takes digital dental x-rays and completes dental charting according to instruction given by the dentist. Serves as an infection control officer by implementing and adhering to OSHA infection control standards. Maintains a sterile and neat working environment according to current infection control standards. Performs daily dental chart review to ensure an accurate and timely workflow process. Ensures that the dentist has complete dental set-ups (armamentarium) prior to the initiation of dental treatment. Provides appropriate oral health education, including nutritional counseling, tooth-brushing and flossing techniques. Provides patients with instruction for oral care following surgery or other dental treatment. Performs sterilization of dental instruments and equipment and maintains weekly sterilization logs. Provides appropriate oral health education, including nutritional counseling, tooth-brushing and flossing techniques. Provides patients with instruction for oral care following surgery or other dental treatment. Performs sterilization of dental instruments and equipment and maintains weekly sterilization logs, ensuring OSHA and CDC compliance. Meets with supervisees regularly and provides real-time feedback, training, support, and coaching as needed. Creates meeting agendas, sends meeting agendas in advance when possible, and documents concerns promptly as needed. Collaborates with the Director of Oral Health and Leadership Team to implement clinical policies and improve efficiency Coordinates continuing education and training for the dental team. Serves as the liaison between facilities for all equipment-related matters, ensuring timely repairs and maintenance. Oversee dental supply ordering and inventory management using Envi, ensuring cost-effectiveness and proper stock levels while adhering to budget. Provides well-calls to patients the day after surgery to ensure they are following the post-op instructions and answer questions the patient may have. Applies principles learned through diversity, equity, and inclusion (DEI) trainings and/or trauma informed care trainings (TIC) and leads with a DEI and TIC lens when appropriate. Reviews the performance of team members in a timely manner, including completing 90 day and annual performance evaluations per their due dates, documenting any issues or changes, providing recommendations for professional development and/or training opportunities, and recognizing staff when appropriate. Partners with the Talent Management team regarding personnel matters including but not limited to, terminations, leaves of absence, training, onboarding, and other COH handbook policies. If applicable, actively recruits for vacancies with a sense of urgency. This includes reviewing resumes, phone screening, interviewing, and completing references. This also includes partnering with Talent Management for assistance in an effort to fill vacancies promptly. Takes initiative and makes decisions within the scope of work. Assesses situations independently, thinks critically, and takes action to address issues or make useful recommendations while maintaining a solution-oriented lens.??? Delegates tasks appropriately to team members?to ensure that team goals and responsibilities are achieved. Prioritizes tasks and directs work to ensure deadlines are met. Establishes common goals with their team through communication, inspiring and leading team members, and holding team members accountable. Links team goals and metrics to the overall strategic plan. Attends Leadership Institute training as needed or as required. When appropriate, creates opportunities for teambuilding that connects staff to one another and COH"s mission to encourage connection between staff who are virtual, hybrid, and/or on-site.

Requirements:

Minimum Qualifications :

Must have completed all the pre-requisites and be eligible to apply for a D.C. Dental Assisting License, Level II. Minimum of 5 years of experience in a dental assisting role, with leadership or coordinator experience preferred. Dental Assistant Diploma Certification from an accredited program required. X-ray Certification required. BLS Certification required. Commitment to work with under-resourced populations. Ability to work in non-profit environment. Participation in appropriate continuing dental education courses required. Experience with supervision of staff preferred. Knowledge of dental terminology and examination, diagnostic, and treatment procedures required. Ability to communicate clearly required. Ability to react in emergent situations required. Familiarity with Microsoft Office preferred. Knowledge of eClinical Works dental software program preferred. Ability to travel to work at other sites is required. Strong customer service skills required. Ability to work a flexible schedule, including evenings and weekend required. Excellent organizational, multitasking, and problem-solving skills. Strong leadership and team-building abilities. Effective communication skills with the ability to interact professionally with staff, providers and vendors. Ability to work in a face-paced environment while maintaining attention to detail. All Health Staff must receive the required vaccinations. This includes annual flu and covid vaccines. Medical or religious exemptions may be requested. At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance-centered benefits: Remote work opportunities are available for many of our roles, promoting a culture of work-life balance. 8-hour workdays, which include a paid lunch 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis Annual performance-based raises, up to 5% of your annual pay National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year Ongoing internal leadership training for supervisors Diversity, equity, and inclusion training and initiatives for all staff Ongoing well-being activities, culture compact activities, and trauma-informed care initiatives Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield Life insurance, short-term disability, and long-term disability insurance 403(b) Retirement Plan Flexible Spending Accounts for medical and dependent care reimbursable expenses And much more!

About Us:

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For over 40 years, we have provided healthcare, housing, and supportive services for under-resourced, underserved and people experiencing homelessness in Washington, DC. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope provides community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families and individuals experiencing homelessness. Through providing these programs, we live out our mission to improve health and end family and individual homelessness to make Washington, DC, more equitable. Community of Hope cares for families and individuals by providing direct services focusing on prevention, healing, and wellness. We improve lives by building on families' and individuals' strengths, honoring their choices, and taking a whole-family, multi-generational approach. We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities. We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity. We strive for excellence in everything we do, implement evidence-based practices, measure our outcomes, and use this knowledge to strengthen our work continuously. We were selected as one of The Washington Post 150 Top Workplaces in 2014, 2016, 2017, 2018, 2020, 2021 and 2024 based on feedback from our staff. To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator.

Email:

[email protected]

Phone:

202-407-7747. Community of Hope is an equal opportunity employer.