Desktop Support Technician

Job Title:

Desktop Support Technician II Location:

341 White Pond Dr. Akron

OH 44320

Duration:

03 Months Contract to hire Shift timings: (M-F) 7:30am-4:30pm. Overtime? No. On-call? No Job Description Is this position remote or in person? In-person. What will the primary day-to-day responsibilities entail for this person? Unbox the device (laptop) Power up, install Windows updates and drivers, install any required applications Install, move, add and change ( IMAC ) the device in ServiceNow. Re-box the devices Create shipping labels and fix to box Ship the devices to end-user Monitor calls, incidents and requests using client provided ServiceNow tool What is the TOP 2 required skills that candidates must have? Great Customer Service, Desktop Support (Win10 and Office 365). Imaging using SCCM and Autopilot process is a plus. What will the work schedule be for this position? (M-F) 7:30am-4:30pm. Overtime? No. On-call? No. How many overall years of experience should this person have? 6 12 months. Do they need any specific certifications or education? No. A+ is nice to have. If contract to hire How many miles per day will the contractor be driving? No. Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity. Report this job

Dice Id:

10186242

Position Id:

8545633