Medical Front Desk Coordinator/Manager

AM BILLING AND MANAGEMENT

Middletown, NY 10941 Job Overview We are seeking a dedicated and organized Front Desk Manager to oversee the daily operations of our front desk team in a fast-paced medical environment. The ideal candidate will be responsible for ensuring exceptional patient experiences, managing office procedures, and maintaining efficient communication between patients and medical staff. This role requires strong leadership skills, attention to detail, and proficiency in various administrative tasks. Responsibilities Supervise front desk staff, providing training and support to ensure high-quality service delivery. Manage daily office operations, including scheduling appointments and coordinating patient flow. Verify insurance information and handle insurance claims processing. Maintain accurate medical records and care plans in compliance with regulatory standards. Utilize phone systems effectively to manage incoming calls and patient inquiries. Collaborate with medical staff to ensure seamless communication regarding patient care. Implement office policies and procedures to enhance operational efficiency. Assist with medical coding tasks as needed, ensuring accurate billing practices. Address patient concerns promptly and professionally, fostering a welcoming environment. Qualifications Proven experience as a Medical Receptionist or in a similar role within a healthcare setting. Familiarity with Meditech or similar electronic health record systems is preferred. Strong knowledge of insurance verification processes and medical coding principles. Excellent organizational skills with the ability to multitask effectively in a busy environment. Proficient in using office equipment and phone systems. Exceptional communication skills, both verbal and written, with a focus on customer service. Ability to work collaboratively within a team while also demonstrating leadership capabilities. High school diploma or equivalent; additional certification in medical administration is a plus. Join our team as a Front Desk Manager where you can make a meaningful impact on patient care while advancing your career in the healthcare industry.

Job Type:

Full-time Pay:

$75,000.00 per year

Benefits:

Paid time off

Medical Specialty:

Medical-Surgical Neurology Pain Medicine Physical & Rehabilitation Medicine Schedule:

8 hour shift Monday to Friday Weekends as needed

Work Location:

In person