IT Solutions Architect Entech Computer Services

LLC - 5.0

Fort Myers, FL Job Details Full-time $100,000 - $115,000 a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Microsoft Windows Server CAPM ConnectWise

MCSA MCP PMP MCSE 5

years Software deployment CCNA Citrix Certification LAN Windows Microsoft Office High school diploma or GED SQL Driver's License Project management IT support Organizational skills Senior level Certified Project Manager Citrix CompTIA Project+ vSphere Technical sales VPN Full Job Description Full-Time Exempt Position Summary The Solutions Architect role involves assisting both outside and inside sales representatives in discovering and presenting technical solutions, responding to customer requests for information or proposals, and architecting complex solutions beyond the scope of a client partner's Managed Service agreement. This role requires understanding business problems faced by C-level executives and providing strategic, solutions-driven approaches. Responsibilities include working with customers to determine needs and budgets, architecting complex solutions, collaborating with the Project team to create accurate statements of work for major infrastructure projects, and participating in post-project reviews. Why Entech? Entech is a growing Managed IT Support Services company with over 27 years of enabling people to do what matters. We value integrity, teamwork, and strong relationships with employees, clients, and the community. Join our family for growth opportunities, a fun environment, and a passion for technology. With offices in Fort Myers, Naples, and Bradenton, we look forward to your application! Essential Duties and Responsibilities Technical Solution Assistance Customer Requests and Proposals Business Problem Solving Project Management Collaboration Research & Development Additional Responsibilities Assist outside and inside sales representatives in discovery and presentation of technical solutions. Respond to requests for information or requests for proposals from customers, supplying the technical details of proposed solutions. Architect complex and non-complex solutions that fall outside of the coverage of a client partner's Managed Service agreement. Ability to understand business problems of C-level executives and provide solutions-driven approaches to solving problems. Strategic approach to technical selling with a professional understanding of customer expectations. Work with customers to determine needs and budget. Work with Project Manager to ensure accurate statement of work creation for all major infrastructure projects. This includes Project timeline, schedule and labor estimates. Create project charters for pre-project validation and approvals. Participate in post-project meetings to review key project success metrics and lessons learned. Help facilitate handoff from sales and partner success teams to project team. Work independently or as part of a team to research and develop new products and services for organization to offer. Required Skills Proficient with Microsoft Office Applications Current Windows Operating Systems Workstation and Server Hardware Microsoft Cloud Technologies (Azure and Microsoft 365) Standard Windows Applications Microsoft Office Suite Email and Mobile Device connectivity Networking hardware and configuration Cybersecurity Solutions Business Continuity Solutions IPv4 and IPv6 technologies LAN/WAN technologies and connectivity Hyper-V, vSphere, Citrix virtualization technologies SQL Terminal Services and VPN connectivity Windows Server 2012 - 2022 Education and Experience 5-10 years of related experience or relevant coursework required. ConnectWise experience preferred. Demonstrated track record of successfully managing a wide variety of technology infrastructure, deployment, cloud, and migration projects. Advanced knowledge in project management principles. Experience using ConnectWise or other ticketing, incident management or project management applications. Certifications and Licenses Professional Project Management certification(s) preferred such as CAPM, PMP, CompTIA Project+ required. Microsoft Professional IT certifications (MCP, MCSA, MCSE) preferred.

MS-100, MS-500, AZ-104

preferred. Cisco

CCNA, CCIA, CCEA

required. Education High School Diploma or GED (Two years college or equivalent work experience preferred).

Benefits:

Free Employee Medical Insurance Additional Employer Paid Medical Options Fully Vested 401(k) Match Flexible Time Off (an unlimited amount of paid time off days) Free $10,000 Life Insurance Policy Six Paid Holidays - PLUS Black Friday! Flexible Schedule Options Fun Employee Events - Yearly Culture Building Events Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance. Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees. This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position.