POSTING DATE

02/10/2025

SALARY RANGE:

$52,875.00 - $64,063.00 ANNUALLY

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

PROBATION

All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.

ELIGIBILITY

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.

EDUCATION ACCREDITATION

Applicants' education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.

CLASS DESCRIPTION A

Benefits Specialist II, is the full performance level of professional human resource work in health benefits, including specialized enrollment, resolving coverage issues and claim issues and monitoring work related to the application and compliance of Federal, State and local laws, rules, regulations and policies. The work of this class involves no supervisory duties or responsibilities. Incumbents receive moderate supervision from a technical supervisor. Employees in this class work a conventional workweek. Work is performed in an office where working conditions are normal. The work requires minimal physical exertion.

SELECTION PROCESS

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

MINIMUM QUALIFICATIONS

On or before the date of filing the application, each candidate must:

EDUCATION

Have a graduated from an accredited high school or possession of a GED certificate.

AND EXPERIENCE

Have four years of experience in performing office support work in an employee benefits or human resources program or related field.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of the principles, practices, and techniques of routine human resource administration relating to benefits administration.
• Ability to apply Health Benefits Program plans, rules, regulations, and policies.
• Ability to provide exceptional customer service.
• Ability to use ERP system, enrollment system, automated recordkeeping and word processing systems.
• Ability to handle a variety of situations and problems under specified time constraints.
• Ability to establish and maintain effective working relationships with City employees, supervisors and
• the benefit customers.
• Ability to understand, interpret and apply human resource policies and procedures.
• Ability to communicate effectively with employees, supervisors, and the customers.
• Ability to compile data and prepare reports.
• Ability to maintain confidentiality for all benefits related activities.

EXAMINATION PROCESS

Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months. The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.

BENEFITS

The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

In the City of Baltimore we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more? Explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! Questions regarding the application process should be directed to the Department of Human Resources Office of Recruitment at (410) 396-3860, 711 (TTY), 7 E. Redwood Street, 16th Floor, Baltimore, MD 21202 or send an email to Recruitment