POSITION

IT Systems Technician

IIDUTIES

• Provides service and support, both in the field and in the office,pertaining to computer hardware, software and telephone problems; installssoftware, configures and tests various types of computer hardware,software, and other IT related equipment as needed. Troubleshootshardware, software and telephone problems for County staff.
• Answers help desk calls and responds to help desk emails and tracksincidents/problems in helpdesk software.
• Screens technical issues and requests from users; identifies thecallers issues; assist with monitoring the progress of open calls;determines the appropriate level of escalation.
• Directs more complex or unusual issues or requests to appropriate personnel.
• Assists in the maintenance of system hardware inventory, the distributionof reports, and the uploading of inventory information.
• Please see employers website for full job description.

REQUIREMENTS

• A High School graduate or equivalent supplemented by college level coursework in computer technology or related field.
• A minimum of four (4) years progressively increasing in responsibilityand skill work experience in Information Technology or related field.
• Must possess and maintain a valid Colorado Driver s License with asatisfactory driving record.
• Must be able to pass a background check and drug screening.

PREFERRED SKILLS

• An Associate s degree in computer technology or related field stronglypreferred
• Must be able to obtain Airport Security SIDA badge for airport facilityaccess.

WAGE:

$29.65 - $34.88/ Hour (Depending on Experience)

BENEFITS

Medical, Dental, Vision, Retirement, EmployeeAssistance Program, Paid Time Off, and Retirement options.

SHIFTS:

Full-time - 40 hours per week

• Will be required to be part of an on-call rotation schedule.

JOB SITE

Montrose, COAPPLICATION

INSTRUCTIONS

If you meet the minimum requirements for thisposition, please click on How to Apply' to view applicationinformation. You must be registered with Connecting Colorado to view theapplication information (registration is available at no cost).