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Associate ServiceNow Developer with Public Trust or Secret (Remote)
at ICF International
Posted: 5-7-2025
Remote
Information Technology and Computer Science
$90,477/year
Apply to this job
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About this Career
Software Developers
Skills
Detail Oriented, Workflow Management, ServiceNow, Management, Functional Requirement, Technical Issues, User Interface (UI), Agile Methodology, Analytical Skills, ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer, Project Management, Software Asset Management, Interpersonal Communications, Communication, IT Service Management, Teamwork, Business Requirements, Data Migration, Solution Architecture, Project Portfolio Management, Troubleshooting (Problem Solving), Technical Documentation, Scripting, Quality Assurance, Information Technology Infrastructure Library, Data Structures, Change Management, Project Coordination, Artificial Intelligence, Data Integrity, Problem Solving, Team Oriented, Customer Service Management, JavaScript (Programming Language), End-User Training And Support
Job Description
- We are open to supporting 100% remote work anywhere within the U.S.
- As an Associate ServiceNow Developer, you play a pivotal role in successfully developing and deploying ServiceNow solutions for our clients.
- Your responsibilities include:
- + •
Solution Discovery & Design:
- Work closely with Solutions Architects and Business Analysts to understand and document the business outcomes and functional requirements, and translate them into effective ServiceNow solution designs. +
Technical Implementation:
- Collaborate with cross-functional teams to implement ServiceNow solutions to align with the designed requirements and ensure solutions meet industry best practices. Develop and maintain complex scripts, business rules, and UI policies. +
Data Migration:
- Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition. Validate that data is migrated to the most beneficial ServiceNow data structures, leveraging out-of-the-box data schemas before designing custom tables and fields. +
Integration Management:
- Assist architects and senior developers in the integration of ServiceNow with other systems and applications to create seamless end-to-end processes. +
Technical Documentation:
- Create detailed documentation of configurations, customizations, data schemas, and other technical decisions for future reference. +
Testing and Quality Assurance:
- Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience. Address any issues and perform necessary adjustments to ensure the solution meets the desired outcomes. +
User Training:
- Support end-user training to ensure a smooth adoption of the implemented solution. +
Change Management:
- Support change management efforts by assisting senior developers, architects, and users during the transition period, addressing inquiries, and resolving issues promptly. +
Incident and Problem Resolution:
- Troubleshoot and resolve technical issues related to ServiceNow implementations. Collaborate with support teams to provide timely resolution to incidents and problems. +
Security and Compliance:
- Adhere to security best practices and ensure that implemented solutions meet relevant compliance requirements. +
Continuous Learning:
- Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations and maintain expertise in the platform. Continue the certification and training process to meet our ServiceNow Practice standards and growth areas and contribute to the continued success of the team. +
Collaboration and Communication:
- Work closely with project managers, other implementation specialists, and stakeholders to ensure seamless project coordination and effective, regular communication, including risks, issues, successes, and overall project status.
- Required Experiences and Certifications
- + 3+ years of experience implementing ServiceNow solutions.
RESIDE IN THE
United States (U.S.) and the workMUST BE PERFORMED
in the United States (U.S.), as this work is for a federal contract and laws do apply. + Must have an active government clearance (any agency)- Valuable Skills for this Role
- The ideal candidate will also have: Certified in one or more additional mainline certifications, with preference for: + ServiceNow Certified Application Developer + Certified Implementation Specialist
- Human Resources + Certified Implementation Specialist
- Customer Service Management + Certified Implementation Specialist
- Discovery + Certified Implementation Specialist
- Software Asset Management + Certified Implementation Specialist
- Project Portfolio Management + Hands-on experience (>480 hours each) configuring or building 3 or more ServiceNow applications.
- Working at ICF
- ICF is a global advisory and technology services provider, but we're not your typical consultants.
- Candidate AI Usage Policy
- At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge.
- Pay Range
- There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
- $113,934.
Other Job Posting Details
Salary
Minimum
Maximum
$67,020/yr
$113,934/yr