Point Systems Administrator SME locations Alexandria, VA time type Full time posted on Posted 2 Days Ago job requisition id

R-00147898

Leidos is seeking a senior Point System Administrator to support a large enterprise IT contract for the DOD. The Point System Administrator will support infrastructure services, operations, and maintenance across multiple enclaves of different classifications with remote administration for server farms located in centralized data centers. The Point Admin shall deploy, operate, and maintain Point services, including load balancing, PKI authentication, and claims-based authentication as well as implement site setup, permission management, troubleshooting, and service requests for customers as well as content and knowledge managers. This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers. This role requires an individual that is technical, customer oriented, and familiar with using Point. This individual should be detail oriented in order to capture customer inquiries appropriately. Role requires excellent oral and writtenmunication skills. Why Leidos? Leidos Life promotes excellent work-life balance. You can make an impact and have time for your well-being. Leidos offers many opportunities for career development and advancement. Learn more about the benefits we offer: leidos/careers/pay-benefits. Primary Tasks Interacting with customers to handle service inquiries and problems. Provide implementation, troubleshooting and maintenance of IT systems. Rapidly distinguish isolated user problems from enterprise-wide application/system problems. Identify methods for direct integration with Identity Management (IdAM) technologies. Assist users with manual migrations from older Point versions to Point 2019 or Point Online. Manage permissions of new and existing site collections and their associated lists, items etc. Manage access to

O365/M365

applications based on Point technology such as Microsoft Teams, Microsoft OneDrive, and Point Online. Conduct searches and purges of data from operational systems as directed by cyber security. manage asset library, risk database, and business rhythm calendar (Leidos best practice) to enhance situational awareness for stakeholders. Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause Analysis, engineering technical assessment and process improvement initiatives. Support customer requirements in a 24/7/365 mission environment. Update operations and maintenance documentation for 24/7/365 IT Operations Center personnel to assist with after-hours triage and troubleshooting ofmon Point problems. Successful candidates must possess the following skills: Extensive experience with Point technologies to include Point 2013, 2016, 2019 and Point Online. Experience with configuring, installing, and securing Point systems. Experience with managing SQL clusters in support of Point farms. Familiar with patch maintenance for SQL clusters. Familiarity with PKI authentication and claims-based authentication. Experience with utilizing load balancers such as F5 BigIP Load Traffic Manager or Citrix NetScaler. Experience managing

M365/O365

cloud offerings such as Microsoft Teams, Microsoft OneDrive, Point Online. Extensive experience with patch maintenance for Point farms. Experience with routine maintenance processes and willingness to conduct scheduled maintenance during approved maintenance windows. Experience with Change Management fundamentals to ensure proper planning, execution, and documentation of changes to the environment. Experience with Tier 2 system administration. Experience troubleshooting issues in a growing environment. Experience with reviews, incident analysis, and identification of issue trends . Time management skills. Strong oral and writtenmunications skills. Track record of working effectively within a team, and support to peers toward improved processes and results. Experience with IT Service Management (ITSM) ticketing systems such as ServiceNow . Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP).

Education:

Candidate must have a Bachelor's degree with 8 years of relevant experience, Master's degree with 6 years, Associate's with 10 years, or High School Diploma with 12 years.

Clearance:

Due to the nature of the government contracts, we support, US Citizenship is required. TS/SCI with specific polygraph required for Position or TS/SCI and willingness to obtain a specific polygraph.

Preferred Qualifications:

Familiarity with using Nintex, InfoPath, and/or PowerBI platforms for creating and managing workflows. Experience configuring and managing SPPatchify for patch maintenance of large Point farms. Microsoft 365

Certified:

Administrator Expert or equivalent certification related to Point, Teams, OneDrive and their administration.

Original Posting Date:

2024-11-12 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $101,400.00 - $183,300.00 The Leidos pay range for this job level is a general guideline only and not a guarantee ofpensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.