Field Services Manager 3.1 3.1 out of 5 stars 6675 Mesa Ridge Road, San Diego, CA 92121 Our mission at Flagship Lab Services is to provide ongoing quality service and support to sustain innovation in the biotechnology industry. Our team consist of service professionals who have the drive, knowledge and proficiency to support our company to move forward with its goals. Overview This is an opportunity to grow your field service career in an innovative, team-oriented environment. Our exclusive best-in-class service training and relationship-based service process enables you to build lifelong relationships and a rewarding, long-term career. We are looking for ONE (1) Full-Time Service Technician Manager. This full-time position requires you to perform on-site calibration, validations, preventative maintenance and repairs in-house or at our client facilities . The candidate will use their troubleshooting, repair and calibration knowledge to complete the service and strive for total client satisfaction. Flagship Lab Services will provide a vehicle, gas card, phone, tablet, computer and tools once the service technician clears through his/her probationary period. Benefits Health Insurance 401k (Match 3%) Paid Time Off Holiday Pay Job Requirements Minimum (5) years technical field experience with a proven track record of technical resolutions. Preferred (1) year laboratory related experience. Previous leadership experience of a team of 5 or more . Calibration experience in multiple disciplines (temperature, pressure, speed, mass, balance, absorbance). Validation experience in multiple disciplines (temperature, pressure, speed, mass, balance, absorbance) Electrical capabilities Refrigeration experience a plus. Working knowledge of

ISO/IEC 17025, ISO

9001 and OSHA preferred. Any technical mechanics Education High School diploma or equivalent Responsibilities Manage a team of Field Service Technicians and associated support personnel Perform calibrations, repairs and validations of laboratory equipment to

ISO 17025

standards. Troubleshoot issues with equipment using various tools such as multimeters, thermometers, process calibrators. Complete all documentation associated with service order. Develop calibration procedures to meet the customer requirements while supporting traceability of the measurements. Maintain all equipment and standards per SOP's. Seek and facilitate sales of equipment when the opportunity is available. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Authorization Authorized to work in the U.S. Equal Employment Opportunity Employer Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Americans with Disabilities Act Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

Job Type:

Full-time Pay:

$69,000.00 - $85,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off

Shift:

8 hour shift Day shift Morning shift

Experience:

Calibration:

4 years (Required) Ability to

Commute:

San Diego, CA 92121 (Required)

Work Location:

In person